Healthcare Quality and Safety (HQS) is the study and prevention of adverse events, suboptimal care, ineffective treatments, inefficient processes and unnecessary clinical variation in health systems.

The Masters of Science (MS) builds upon the foundation concepts presented in the Graduate Certificate and focuses on the advanced application of HQS concepts necessary for the analysis, management, and improvement of HQS and the systems that deliver healthcare services. This option contains 10 online courses and a capstone project, which is specifically designed to enhance the student’s career trajectory. This option can be completed in two years.

The master’s degree option provides students the opportunity to study and apply HQS concepts in different healthcare environments around the world.

Learn more about the program here.


Submissions from 2022

Improving Diabetes Outcomes in a Primary Care Clinic During the COVID-19 Pandemic, Hadeel Alkhairw, M.D

Improving Surgical Outcomes: The Perioperative Surgical Home, Jerry R. Clark, MD, FASA, FASE Jr.

Reducing Medication Reconciliation Errors: Improvement Initiative in an Academic Children’s Hospital, Esterline J. Thoby, D.O.

A Quality Improvement Initiative to Identify Remediable System Factors in Ambulatory Preventative Harm, Deepak Vedamurthy, MD, MSHS, FACP

Reducing Insulin Errors in a Pediatric Hospital, Shirley D. Viteri, M.D.

Submissions from 2021

Increasing Timely Identification of Patients Who have Become Disconnected from High Flow Nasal Cannula (HFNC) by Adjusting the Urgency Level of Pulse-Oximeter Alarms, Lynann M. Barker, RN, CCRN


Reducing Unnecessary Telemetry Utilization in a Community Hospital: A Value Enhancing Project, Deanna Blanchard, MD, CPE, FACS

Reiki and Mindfulness: Effects on Pain Levels, Patient Experience and Patient Satisfaction on an Inpatient Medical-Surgical Unit, Paula M. Breslin-Perry, BA, RN

The HRO Journey Doesn't Stop: Refreshing the Model Fifteen Years Later, Joel Bundy, MD, FACP, FAAPL, CPE

Improving Ambulatory Hypertension Care in a Large Urban Health System, Joshua A. Copeland, MD, FACC

Successful Strategies to Reduce Intensive Care Units Central Line Associated with Blood Stream Infections: The Las Vegas Hospital, Nouhad Damaj, MD, CPE

Medical image sharing is a barrier to Pediatric Urology telemedicine in Western Pennsylvania: a project to enhance quality and access to care, Janelle Fox, MD, FACS

Implementation of a Urine Culture Stewardship Program to Reduce Catheter Acquired Urinary Tract Infections, Amy Franta, MD, CPE, FAAOS

Improving Rates of Bone Mineral Density Screening and Vitamin D Sufficiency in Pediatric Inflammatory Bowel Disease, Amy J. Guido, MD

A School-Based Intervention Using Insulin Degludec to Reduce Pediatric Readmissions for Diabetic Ketoacidosis, Patrick Hanley, MD

Improve Mortality Ratios with Increased Utilization of Palliative and Hospice Care: Focus on the Numerator and the Denominator, Todd P. Levin, DO, FACOI, FIDSA

Building Capacity for Medications for Opioid Use Disorder in a Large Urban Primary Care Practice: Addressing Provider Bias and Preparedness, Erica Li, MD

A Multidisciplinary Approach to Eliminating Overuse of Inpatient Inherited Thrombophilia Tests, Ruben Rhoades, MD

Increasing Community Access to COVID19 Testing: The Establishment of a Dedicated Testing Center at a Suburban Community Hospital, Andrew M. Rogers, MD

Increasing Postpartum Diabetes Testing Rates and Transition to Primary Care for Women with Gestational Diabetes in the Outpatient OB/GYN Office, Dawn Steiner, MD, FACOG

Improving Compliance with Preoperative Nasal Povidone-Iodine to Prevent Surgical Site Infections: A Pilot Quality Improvement Project in Vascular and Neurosurgery Units in a Community Teaching Hospital, Chizoba Ugwummadu, MD, FACP

Creating a Pediatric Inter Facility Transfer Team in a Community Hospital. A Multidisciplinary Quality Improvement Initiative., Ira Wardono, MD, CPE

Submissions from 2020

Using Early Breast Milk Expression to Improve Breast Milk Use Rates at Discharge from a Multi-Site Quality Improvement Initiative, Connie Andrejko, DO, IBCLC, FAAP

Improving Patient Postpartum Show Rates Through Increased Education and Scheduling, Ryan K. Brannon, MD

Implementing a Comprehensive Risk Assessment for Early Onset Sepsis to Reduce Antibiotic Usage in the NICU, David Carola

Improving Sepsis Outcomes in a Community Hospital: A Ten-Year Performance Improvement Experience with Interventions, Bundle Compliance, Sepsis Mortality, and Costs, Arthur Childs, DO, FACOI

A Study of Care Gaps in the Treatment of Diabetic Patients: Leveraging SDOH in a Family Medicine Clinic, Andrew Dayneka, MD

Improving Emergency Department Throughput Through Implementation of Split Flow, Deborah Dean, MD, FACEP

Standardizing Antibiotic Prescribing by Applying the Principles of Antibiotic Stewardship in a Level IV NICU, Lynn Fuchs, MD

Decreasing Arthroscopy Utilization in Patients with Knee Arthritis: Quality Improvement in Orthopedics, Charles Getz, MD

Use of a Clinical Pathway to Improve Bronchiolitis Care for Children in a Community Hospital, Hazel S. Guinto, MD

Improving quality in lumbar fusion surgery through correlation of surgical EBM indications with PROMs, James S. Harrop, MD, FACS

Enhancing Detection of Depression in Adolescents: Widespread Adoption of PHQ-9 Screening in Community Based Pediatric Practices, Michelle Karten, MD, FAAP

Decreasing Same-Day Cancellations in an Interventional Pain Management Practice Improves Patient Care and Productivity, William A. Rollé, Jr., MD

Implementation of Delirium Screening and Measures to Decrease Delirium Incidence in a Pediatric ICU, Sandeep Tripathi, MD

Submissions from 2017

Implementation of Standardized Screening for Cognitive Dysfunction at a Multispecialty Group Practice, Francis R. Colangelo, MD

Implementation of Standardized Discharge Rounds as a Tool to Decrease Length of Stay in an Acute Care Hospital, Joanne Frey, PT

A Nurse-Driven Pathway to Improve Screening and Treatment of Opioid Withdrawal, Sarah B. Gleason, RN, BSN, CCRN

Comparing Effectiveness Between Departments of Initiatives to Improve Stroke Prevention for Atrial Fibrillation Patients, Mitul Kanzaria, MD

A Collaborative Approach to Improving Door-to-Needle Times in Patients with Acute Ischemic Stroke, Chika Odioemene, MSN, RN, CPHQ

Standardizing the Use of Chlorhexidine Gluconate (CHG) Wipes in the Preoperative Area Prior to Colon, Hysterectomy, Total Hip, and Total Knee Surgery: Does Direct Observation Increase Compliance?, Margaret Rudisill

Submissions from 2016

Implementing a Standardized Risk Model for Chemotherapy Adverse Events in Older Oncology Patients in a Community Cancer Center, Michael B. Dabrow

Implement cEEG Monitoring in the ICU to Detect Sub-Clinical Seizures: A Program to Reduce Neurologic Deficit, Debbie J. Eddinger, CHQS, BSed, RVS, REEGT

Reducing Clostriduim Difficile Infections in Acute Care Hospital Patients by Joining a Statewide Collaboration Hospital Engagement Network, Kathleen Francis

Decreasing Dermal Damage from Endotracheal Tubes in the Intensive Care Unit: A Team Based Approach, Wendy Hakun

Nursing and Medical Student Attitude Regarding Substance Use Disorders Transformed through Multi-Disciplinary Clinical Rotation in Addiction Treatment Center, Mary Ann Jacobs, MS, BSN, NE-BC

Five Hundred Sets of Eyes: Improving Patient Safety Incident Reporting by Resident Physicians, Michael Kantrowitz, DO

Creating a Process to Trigger the Obstructive Sleep Apnea Order Set From the Stop Bang Evaluation in Total Joint Arthroplasty Patients, Robert Lowry

Enhancing the Discharge Process at a Community Hospital With Post Discharge Phone Calls, Edward McKillip

Increasing the Accuracy of ICD-10 Codes to Support Hospital Based Laboratory Testing Ordered by Outreach Clients, Susan M. Munnis

Developing an Effective Care Coordination Model that Can Be Utilized for Multiple Patient Populations across a Large Provider Network., Megan Musick

Reducing medication related falls: A study of medication timing, medication reconciliation and falls reduction in an acute care hospital., Kathleen M. Pratt, RN, BSN

Reducing Re-Admissions from Home to a Community Hospital Using a Team Approach, Kathleen Rauch

Defusing the Patient Safety Timebomb in Radiology, Christopher G. Roth

Submissions from 2015

Improving Patient Safety through Electronic Health Records Interoperability-Developing a National Standard for Drug Allergy/Intolerance Classes, Jami Earnest, PharmD, BCPP

Reducing the Duration of Mechanical Ventilation in Postoperative Cardiac Surgery Patients Using a Team Based Approach, Brian Glynn, BS, RRT

Improving Emergency Department Throughput: Streamlining the Admission Process and Reducing Triage-to-Provider Time In a Small Community Hospital, Irving Huber, MD, FACEP, FAAEM, MACP

Reducing Medication Errors by Improving an Electronic Medical Record's Automatic Stop Medication Order Process, Helen M. Kuroki

Improving Initial Emergency Department Antibiotic Regimen Appropriateness for Patients Admitted to the Hospital with Pneumonia Using an Electronic Clinical Decision Support Tool, Paul Sierzenski, MD, RDMS

Submissions from 2014

Addressing the Problem of Mislabeled and Unlabeled Clinical Laboratory Specimens at the Hospital of the University of Pennsylvania, Margaret (Peg) Bulley


Protocol-Driven Weaning from Mechanical Ventilation: Improving Utilization by the ICU Team, Ziad Ghamra

Increasing Pneumococcal Immunization Rate in the Primary Care Setting: A Team Centered Approach, Martin Klein, MD

Improving the Rate of Colposcopy in an Urban Population of Patients with Known Abnormal Pap Smears, Joseph M. Montella, MD

Submissions from 2013


Improving the Ultrasound and Clinical Diagnosis of Macrosomia to Reduce the Primary Cesaerean Delivery Rate, Norman Back, MD, FACOG

Elimination of Central Line Associated Blood Stream Infections on General Medical Surgical, Kiera Champlin-Kuhn

Reducing 30-day “All Cause” Readmission in a Medical Unit, Surendra P. Khera, MD


The use of interpreters to improve the quality and safety of healthcare through better communication in obstetrical patients: Effect on primary cesarean delivery rate, Stephen A. Pearlman, MD

Chasing Zero: Reducing Breast Milk Feeding Errors in a Tertiary NICU, Jonathan R. Swanson, MD

Submissions from 2012


The Use of Interpreters to Improve the Quality and Safety of Healthcare Through Better Communication in Obstetric Patients: Effect on Primary Cesarean Delivery Rate, Stephen A. Pearlman, MD


Using a Health Information Exchange to Improve Medication Reconciliation, Sandra B. Selzer


Stubborn, Persistent, Dangerous C.difficile Infections. Is Improvement Possible?, Sara Townsend