Creating a Virtual Community to Provide Centralized Access to Research Resources and Services

Authors

Margeret-Claire Chenault, MS, Thomas Jefferson UniversityFollow
Julia Center, BS, Thomas Jefferson UniversityFollow
Melissa McCarey, MPH, Thomas Jefferson UniversityFollow
Kathleen O'Malley, BSN, CCRP, CCE, Thomas Jefferson UniversityFollow

Files

Description

Purpose

Thomas Jefferson University (TJU) is a rapidly growing, geographically dispersed academic healthcare system. Research personnel must navigate essential resources and services buried within a multitude of siloed platforms and websites. Jefferson Clinical Research Institute (JCRI) provides centralized support to research personnel and investigators and recognizes the need to efficiently connect staff with these resources. TJU launched a new platform that allows employees to access benefits information, payroll, time-off, and mandatory learning. This platform also features virtual “communities” designed for networking and sharing information. JCRI created one such community to link personnel with resources and services (Figure1). We evaluated its effectiveness using traffic and survey data.

Publication Date

9-27-2019

Keywords

Clinical Research Management, Training, Education, SOCRA, Research Administration, User Experience, Learning

Disciplines

Medicine and Health Sciences

Comments

Presented at the 2019 Society of Clinical Research Associate's (SOCRA) Annual Conference

Recommended Citation

Chenault, MS, Margeret-Claire; Center, BS, Julia; McCarey, MPH, Melissa; and O'Malley, BSN, CCRP, CCE, Kathleen, "Creating a Virtual Community to Provide Centralized Access to Research Resources and Services" (2019). Jefferson Clinical Research Institute Posters. 1.
https://jdc.jefferson.edu/jcriposters/1