A Randomized Trial to Improve Adherence to Follow-up Eye Examinations Among People With Glaucoma.

Benjamin E Leiby, Thomas Jefferson University, Sidney Kimmel Medical College, Department of Pharmacology and Experimental Therapeutics, Division of Biostatistics, Philadelphia, Pennsylvania
Sarah E. Hegarty, Thomas Jefferson University, Sidney Kimmel Medical College, Department of Pharmacology and Experimental Therapeutics, Division of Biostatistics, Philadelphia, Pennsylvania
Tingting Zhan, Thomas Jefferson University, Sidney Kimmel Medical College, Department of Pharmacology and Experimental Therapeutics, Division of Biostatistics, Philadelphia, Pennsylvania
Jonathan S Myers, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania; Thomas Jefferson University, Sidney Kimmel Medical College, Department of Ophthalmology, Philadelphia, Pennsylvania; Glaucoma Service, Wills Eye Hospital, 840 Walnut St, Ste 1110, Philadelphia PA 19107
L Jay Katz, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania; Thomas Jefferson University, Sidney Kimmel Medical College, Department of Ophthalmology, Philadelphia, Pennsylvania
Julia A Haller, Wills Eye Hospital, Thomas Jefferson University
Michael Waisbourd, Department of Ophthalmology, Tel Aviv Medical Center, affiliated with the Sackler Faculty of Medicine, Tel Aviv University, Israel
Christine Burns, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania
Meskerem Divers, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania
Jeanne Molineaux, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania
Jeffrey Henderer, Temple University School of Medicine, Department of Ophthalmology, Philadelphia, Pennsylvania
Charles Brodowski, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania
Lisa A Hark, Wills Eye Hospital, Glaucoma Research Center, Philadelphia, Pennsylvania; Columbia University Irving Medical Center, Department of Ophthalmology, New York, New York

This article is the author's final published version in Preventing Chronic Disease, Volume 18, May 2021, start page E52.

The published version is available at https://doi.org/10.5888/pcd18.200567.

Preventing Chronic Disease is a publication of the U.S. Government. This publication is in the public domain and is therefore without copyright. All text from this work may be reprinted freely. Use of these materials should be properly cited.

Abstract

INTRODUCTION: Appointment nonadherence is common among people with glaucoma, making it difficult for eye care providers to monitor glaucoma progression. Our objective was to determine whether the use of patient navigators, in conjunction with social worker support, could increase adherence to recommended follow-up eye appointments.

METHODS: A randomized, controlled trial evaluated the effectiveness of an intervention that used patient navigators and social workers to improve patient adherence to follow-up eye care compared with usual care. Participants with glaucoma and other eye diseases (N = 344) were identified at primary care clinics in community settings through telemedicine screening of imaging and then randomized to enhanced intervention (EI) or usual care (UC). Data on participants' visits with local ophthalmologists were collected for up to 3 years from randomization. Groups were compared for timely attendance at the first visit with the local ophthalmologist and adherence to recommended follow-up visits.

RESULTS: Timely attendance at the first visit was higher for EI than UC (74.4% vs 39.0%; average relative risk [aRR] = 1.85; 95% CI, 1.51-2.28; P < .001). Rates of adherence to recommended annual follow-up during year 1 were 18.6% in the EI group and 8.1% in the usual care group (aRR = 2.08; 95% CI, 1.14-3.76; P = .02). The aRR across years 2 and 3 was 3.92 (95% CI, 1.24-12.43; P = .02).

CONCLUSION: An intervention using patient navigators and social workers doubled the rate of adherence to annual recommended follow-up eye care compared with usual care in community settings, and was effective at increasing connections with local ophthalmologists. Interventions to further improve long-term adherence are needed.