Improving Residents’ Response Time to Inbox Results

Authors

Sean Hurt, MD, Thomas Jefferson UniversityFollow
Rose Onyeali, MD, Thomas Jefferson UniversityFollow
Jason Ojeda, MD, Thomas Jefferson UniversityFollow

Files

Description

Study Aims

• We aimed to improve the response times to inbox results of the residents and interns at Jefferson Internal Medicine Associates. A standard measure in EPIC is the percentage of inbox results responded to within 24 hours. At the time of project initiation, 50% of all results assigned to resident and intern inboxes were being responded to in this time frame . We aimed to improve this number to 70%
• There is no expectation that residents and interns could respond to all results within 24 hours. Trainee schedules are very crowded, and not all inbox results need to be responded to that quickly.
• We did feel after analyzing this problem, though, that there was significant room for improvement.

Publication Date

6-6-2019

City

Philadelphia

Keywords

quality improvement, medical residents, response time

Disciplines

Internal Medicine | Medicine and Health Sciences

Comments

Presented at the 2019 House Staff Quality Improvement and Patient Safety Conference

Recommended Citation

Hurt, MD, Sean; Onyeali, MD, Rose; and Ojeda, MD, Jason, "Improving Residents’ Response Time to Inbox Results" (2019). House Staff Quality Improvement and Patient Safety Conference (2016-2019). Poster 131.
https://jdc.jefferson.edu/patientsafetyposters/131