Avoid, Accommodate, Confront or Collaborate: Using Simulation to Teach Conflict Resolution Skills

Authors

E. Adel Herge, OTD, OTR/L, Thomas Jefferson UniversityFollow
Deborah A. Hopkins, MS, OTR/L, Thomas Jefferson UniversityFollow

Document Type

Poster

Publication Date

4-2014

Keywords

Avoid, Accommodate, Confront or Collaborate: Using Simulation to Teach Conflict Resolution Skills, poster, Occupational Therapy, Thomas Jefferson University, AOTA, annual conference

Abstract

Objective:

• Interprofessional education competencies include understanding roles & responsibilities of team members, and demonstrating effective communication and team building skills (Pardue, 2013).
• Team conflict impacts patient safety and outcomes (Knickle & McNaughton, 2009; Wagner, Liston & Miller, 2011) so effective team communication and conflict resolution in an important skill for students to develop (Greer et al., 2012; Levi, 2014).
• Simulation is effective in teaching interprofessional communication skills to health profession students (Velde, 2009).

Recommended Citation

Herge, OTD, OTR/L, E. Adel and Hopkins, MS, OTR/L, Deborah A., "Avoid, Accommodate, Confront or Collaborate: Using Simulation to Teach Conflict Resolution Skills" (2014). Department of Occupational Therapy Posters and Presentations. Paper 12.
https://jdc.jefferson.edu/otpresentations/12