Document Type
Article
Publication Date
January 2006
Abstract
More and more ambulatory care organizations are using nursing report cards to monitor and evaluate the quality and effectiveness of nursing care in the ambulatory setting.
Nurse staffing levels is usually one of the items included in a nursing report card and the one most scrutinized by ambulatory care administrators.
One strategy employed by the nursing leadership at the South Texas Veterans Healthcare System to justify nurse staffing levels is linking administrative staffing monitors with nurse-sensitive outcomes via workload and performance indicators.
Through this approach, nurse leaders are able to justify nurse staffing level changes, needed technology changes, process improvements, and/or workflow needs to administrators with positive results and support.
Recommended Citation
Griffin, Karen F. MSN, RN, CNAA and Swan, Beth Ann PhD, CRNP, FAAN, "Linking nursing workload and performance indicators in ambulatory care" (2006). College of Nursing Faculty Papers & Presentations. Paper 5.
https://jdc.jefferson.edu/nursfp/5
Comments
This article was peer-reviewed. It was published in Nursing Economic$, 24(1):41-44, January/February 2006. (Journal homepage: http://www.ajj.com/services/pblshng/nej/nejmain.htm Copyright is retained by Anthony J. Janetti, Inc.