Your Patient Experience

Document Type

Presentation

Presentation Date

12-3-2015

Objectives

  • Understand the current healthcare environment and it’s impact on physicians;
  • Define the patient experience and he elements of an improvement strategy;
  • Understand the physicians role in patient experience and its link to professionalism

Presentation: 52:17

MERLINO_BIO_1_7_15 (2).pdf (69 kB)
Executive Profile-Jim Merlino, MD

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