Patient Perceptions of Clinician's Empathy: Measurement and Psychometrics.

Authors

Mohammadreza Hojat, Thomas Jefferson UniversityFollow
Jennifer DeSantis, Thomas Jefferson UniversityFollow
Joseph S. Gonnella, Thomas Jefferson UniversityFollow

Document Type

Article

Publication Date

3-20-2017

Comments

This article is the author’s final published version in Journal of Patient Experience, Volume 4, Issue 2, March 2017, Pages 78-83.

The published version is available at https://doi.org/10.1177/2374373517699273. Copyright © Hojat et al.

Abstract

The prominence of reciprocal understanding in patient–doctor empathic engagement implies that patient perception of clinician’s empathy has an important role in the assessment of the patient–clinician relationship. In response to a need for an assessment tool to measure patient’s views of clinician empathy, we developed a brief (5-item) instrument, the Jefferson Scale of Patient Perceptions of Physician Empathy (JSPPPE). This review article reports evidence in support of the validity and reliability of the JSPPPE.

Recommended Citation

Hojat, Mohammadreza; DeSantis, Jennifer; and Gonnella, Joseph S., "Patient Perceptions of Clinician's Empathy: Measurement and Psychometrics." (2017). Department of Psychiatry and Human Behavior Faculty Papers. Paper 57.
https://jdc.jefferson.edu/phbfp/57

Creative Commons License

This work is licensed under a Creative Commons Attribution-Noncommercial 3.0 License

PubMed ID

28725866

Language

English