Evaluation of a Text-Based Event Reporting Process on Resident Event Reporting Rates

Authors

R. B. Jones, Thomas Jefferson UniversityFollow
C. L. Devin, Thomas Jefferson UniversityFollow
D. Chalikonda, Thomas Jefferson UniversityFollow
B. Menachem, Thomas Jefferson UniversityFollow
R. Kanesa-Thasan, Thomas Jefferson UniversityFollow
K. Klinger, Thomas Jefferson UniversityFollow
B. Babula, Thomas Jefferson UniversityFollow
R. Jaffe, Thomas Jefferson UniversityFollow

Files

Description

Background

Voluntary event reporting is crucial to identify problem areas in healthcare. At TJUH, resident reporting from July to February during FY19 represented 2% of all report, compared to nursing who accounted for 77% of reports. Resident physicians witness events but do not report them due to cumbersome reporting platform, absence of feedback about reports, lack of reinforcement on how and what to report, and a mindset of not wanting to cause trouble (1,2). Our project aimed to lower the barrier of high administrative reporting burden for residents to report events by creating a HIPAA-compliant, mobile event reporting system.

Publication Date

6-6-2019

City

Philadelphia

Keywords

quality improvement, TigerText, event based reporting, risk management

Disciplines

Medical Education | Medicine and Health Sciences

Comments

Presented at the 2019 House Staff Quality Improvement and Patient Safety Conference

Recommended Citation

Jones, R. B.; Devin, C. L.; Chalikonda, D.; Menachem, B.; Kanesa-Thasan, R.; Klinger, K.; Babula, B.; and Jaffe, R., "Evaluation of a Text-Based Event Reporting Process on Resident Event Reporting Rates" (2019). House Staff Quality Improvement and Patient Safety Conference (2016-2019). Poster 128.
https://jdc.jefferson.edu/patientsafetyposters/128