Evaluating Scheduling Tool to Improve Behavioral Health Counseling Scheduling Rates on Same Day of Referral
Start Date
5-15-2025 9:30 AM
End Date
5-15-2025 11:30 AM
Description
Background
- Studies suggest 1 in 5 adults in the US suffer from mental illness, with up to 46% of Philadelphia residents reporting poor mental health.
- Care integration beginning with primary care physician evaluation and management is becoming more common.
- Behavioral health counseling (BHC), provided by a primary physician and trained psychologist, is vital in management of mental health conditions.
- Studies suggest same-day scheduling of follow up appointments improves treatment adherence.
- Goal: improve BHC scheduling rates on same-day of initial referral across two practice teams
Keywords
mental health, scheduling, behavioral health counseling
COinS
May 15th, 9:30 AM
May 15th, 11:30 AM
Evaluating Scheduling Tool to Improve Behavioral Health Counseling Scheduling Rates on Same Day of Referral
Background
- Studies suggest 1 in 5 adults in the US suffer from mental illness, with up to 46% of Philadelphia residents reporting poor mental health.
- Care integration beginning with primary care physician evaluation and management is becoming more common.
- Behavioral health counseling (BHC), provided by a primary physician and trained psychologist, is vital in management of mental health conditions.
- Studies suggest same-day scheduling of follow up appointments improves treatment adherence.
- Goal: improve BHC scheduling rates on same-day of initial referral across two practice teams
Comments
Presented at the 2025 Jefferson Health Equity and Quality Improvement (HEQI) Summit.