Start Date
5-28-2020 9:00 AM
End Date
5-28-2020 5:00 PM
Description
Covid-19 has caused overwhelming surges of cases in urban areas across the world. To assist with difficult discharges, as well as avoid unnecessary readmissions and ED visits, the care coordination team has created a comprehensive follow up care pathway across the enterprise to support our COVID-19 patients. This care pathway looks to assist Covid patients by reinforcing self-care management, providing education and supporting adherence with scheduled follow up with a primary care provider.
Technology was leveraged to interact virtually with patients who are quarantined at home. Jefferson Abington and Jefferson Northeast partnered with DinaCare to utilize their texting platform to engage patients daily for home monitoring. Symptomatic escalations were reviewed and responded to by the RN team for additional outreach.
Jefferson Center City and Jefferson New Jersey leveraged the My Chart app component, Care Companion, to survey patients daily. Patients are to be provided with a Pulse Ox monitor in the ED if necessary. Care coordination then monitors daily vital signs that are self reported by patients and engages the patient as appropriate.
Keywords
COVID-19, SARS-CoV-2, coronavirus
Included in
Expanding Care Coordination Scope to Support Covid-19 Population
Covid-19 has caused overwhelming surges of cases in urban areas across the world. To assist with difficult discharges, as well as avoid unnecessary readmissions and ED visits, the care coordination team has created a comprehensive follow up care pathway across the enterprise to support our COVID-19 patients. This care pathway looks to assist Covid patients by reinforcing self-care management, providing education and supporting adherence with scheduled follow up with a primary care provider.
Technology was leveraged to interact virtually with patients who are quarantined at home. Jefferson Abington and Jefferson Northeast partnered with DinaCare to utilize their texting platform to engage patients daily for home monitoring. Symptomatic escalations were reviewed and responded to by the RN team for additional outreach.
Jefferson Center City and Jefferson New Jersey leveraged the My Chart app component, Care Companion, to survey patients daily. Patients are to be provided with a Pulse Ox monitor in the ED if necessary. Care coordination then monitors daily vital signs that are self reported by patients and engages the patient as appropriate.
Comments
Presented at the 2020 House Staff Quality Improvement and Patient Safety Conference