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Presentation: 5:24

Poster attached as supplemental file below


As smartphones and the applications they are capable of hosting continue to evolve, consumers’ use and perceptions of mobile health (mHealth) apps is evolving as well. Advances in healthcare and technology coupled with the increasing demand for health services are paving the way for mHealth to have a big future in remote wellness and disease management. The aim of this study is to explore changes in consumers’ use of health apps from 2014 to 2019, as well as analyze how privacy and security concerns have evolved. A survey was deployed in 2014 and again in 2019 asking respondents a range of questions about their personal health, use of health apps, and feelings regarding mobile privacy. Survey questions were adopted from several national health and mobile use surveys. Collected data was condensed and recoded as necessary for analysis. Descriptive statistics and appropriate statistical tests were run to compare both the demographics of the two survey populations as well as mobile health app use and privacy concerns between the years. It was found that no category of health apps was used more frequently in 2019 than in 2014, and the only apps that weren’t used less had a more clinical basis. Security and privacy concerns remained fairly similar between the two years. The survey populations did not provide a representative sample of the nation as a whole, however changes or lack thereof regarding mHealth use and perceptions over a five-year period can help spark understanding of how the mobile app space is changing and how best to improve it in the future.