The purpose of this research is to determine if care coordination is effective in reducing the rate of emergency department visits and hospital readmission rates or not, as a means to tackling the issue of high utilization, which results in overcrowding of the emergency department and growing healthcare costs. The research presented is supported by a number of similar case studies, as well as in person interviews with health coaches from CAMcare Health Corporation and other scholarly studies related to this topic found on the internet. The results of the research imply that the use of case management may possibly be an effective approach to reducing frequent visits to the emergency department and readmission rates and the costs associated with it.
Edge, Lebogang, "The Impact of Case Management Interventions on Hospital Readmission Rates and Emergency Department Visits" (2017). Master of Public Health Capstone Presentations. Presentation 211.