After completing this knowledge-based CE activity, participants should be able to:
1. Describe the rationale for using "value" from the perspective of patients as the overarching strategic goal for health care providers.
2. Describe the six components of Porter/Lee's strategic framework for improvement of value of care.
3. Describe Max Weber's four models for social action and discuss how they are relevant to engagement of clinicians in improvement of care.
4. Describe the potential use of transparency as a driver of improvement in performance.
Anita K. Jensen, PhD, Vice President, Executive and Organizational Development CHE Trinity Health
Lee S. Landau, MBA, Senior Vice President and Chief Marketing Officer Thomas Jefferson University and TJUH System
Mary Ann McGinley, PhD, RN, Senior Vice President, Patient Services and Chief Nursing Officer, Thomas Jefferson University Hospital
Gerald E. Meyers, MBA, PharmD, FASHP, Director, Experiential Education, Thomas Jefferson University, Jefferson School of Pharmacy
Panel: 50 minutes
PowerPoint slides are at bottom of page.
Lee, MD, MSc, Thomas H., "23rd Annual Dr. Raymond C. Grandon Lecture: A Strategic Framework for Fixing Healthcare" (2014). College of Population Health Lectures, Presentations, Workshops. Paper 30.