Title

What language are you speaking? Why patient communication is a patient safety issue-9/10/2008

Authors

Mario Moussa, PhD, MBA, CFAR, Inc.

Document Type

Podcast

Presentation Date

9-10-2008

Abstract

Mario Moussa of the Center for Applied Research (CFAR) and co-author of the book, The Art of Woo, presents a framework for exploring communication styles within health care settings. Dr. Moussa provides specific examples illustrating common mixed messages that occur between clinicians.

Recommended Citation

Moussa, PhD, MBA, Mario, "What language are you speaking? Why patient communication is a patient safety issue-9/10/2008" (2008). College of Population Health Forum. Presentation 30.
https://jdc.jefferson.edu/hpforum/30