A focused telephonic nursing intervention delivers improved adherence to A1c testing

Authors

Patty M. Orr, Healthways, Inc.Follow
Matthew A. McGinnis, Healthways, Inc.Follow
Laurel R. Hudson, Healthways, Inc.Follow
Sadie S. Coberley, Healthways, Inc.Follow
Albert Crawford, Thomas Jefferson UniversityFollow
Janice L. Clarke, Thomas Jefferson UniversityFollow
Neil I. Goldfarb, Thomas Jefferson UniversityFollow

Document Type

Article

Publication Date

October 2006

Comments

This article has been peer reviewed. It was published in Disease Management 9(5):277-283, October 2006 (http://www.liebertonline.com./doi/pdf/10.1089/dis.2006.9.277). Deposited by permission; copyright is retained by Mary Ann Liebert, Inc.

Abstract

Compliance with hemoglobin A1c (A1c) testing is suboptimal despite the clear national recommendations and guidelines established for care of patients with diabetes. Recent studies have demonstrated a relationship between participation in a diabetes disease management (DM) program and improved adherence to A1c testing. A focused intervention study was initiated to investigate the ability of a DM program to drive improvement in A1c testing. A cohort of 36,327 members experienced a statistically significant increase (29%) in A1c testing while participating in the 6-month focused intervention. This finding demonstrated that a focused DM intervention is able to deliver improvement in a clinical process metric critical for managing patients with diabetes, thereby reducing their risk of disease exacerbation.

Recommended Citation

Orr, Patty M. ; McGinnis, Matthew A.; Hudson, Laurel R.; Coberley, Sadie S.; Crawford, Albert; Clarke, Janice L.; and Goldfarb, Neil I., "A focused telephonic nursing intervention delivers improved adherence to A1c testing" (2006). College of Population Health Faculty Papers. Paper 30.
https://jdc.jefferson.edu/healthpolicyfaculty/30