Conflict in the Patient-Provider Relationship

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Document Type

Presentation

Presentation Date

9-6-2018

Comments

Presentation: 58:28

Abstract

Learning Objectives

Recognize that difficult patient-provider encounters are common

Acknowledge that "difficult" patient encounters are multifactorial

  • Patient factors
  • Provider factors
  • Environmental/systemic factors

Equip you with management strategies

  • Communication techniques
  • Setting boundaries
  • Maintaining physician wellness

Understanding when it is appropriate to terminate a patient from your practice

Language

English

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