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Presentation: 55:58


NANCY FENNELL, MA, Foundation for Healthy Communities

Nancy Fennell, MA, joined the Foundation for Healthy Communities as its Program Director of the Behavioral Health Clinical Learning Collaborative in 2019. Under a two-year grant, Nancy has led the initiation of the learning collaborative using her collaborative skills to bring together stakeholders dedicated to addressing the behavioral health crisis in New Hampshire. Nancy is passionate about helping to improve the care and patient experience for those dealing with behavioral health issues, as well as to support health systems that are caring for patients who are boarded in hospital emergency rooms while they await placement for appropriate care. Prior to joining the Foundation for Healthy Communities, Nancy had an extended career working in health care project management, health information data exchange, and advancing meaningful use for clinical practices.

BIANCA CIUFFREDO, LCMHC, Mental Health Center of Greater Manchester

Bianca Ciuffredo has been a clinician at the Mental Health Center of Greater Manchester for 8 years. Her areas of specialty include emergency assessment, severe and persistent mental illness, and community advocacy. She obtained her Bachelor of Arts degree in psychology at Saint Anselm College, and her Master of Arts degree in mental health counseling from Rivier University. She has since obtained her mental health counseling license in the state of New Hampshire. Bianca has experience conducting diagnostic assessments, working as an Assertive Community Treatment (ACT) clinician, and conducting evaluations in the emergency room setting for clients who are experiencing mental health crises. Bianca is often recognized for her compassion, rapport-building skills, and deep understanding of thought disorders. She utilizes a multi-modal framework in her practice, which includes mindfulness, CBT, LEAP, positive psychology, and trauma-informed care.

DAN ANDRUS, MS, MPA, Foundation for Healthy Communities

Dan Andrus, MS, MPA, joined the staff of the Foundation for Health Communities in 2020 as the Director of Substance Use Disorder Treatment Projects after a 40-year career in the fire and emergency services arena. He served as the Fire Chief of Concord, New Hampshire for over 11 years and lead and participated in many collaborative projects to address homelessness, behavioral health, injury prevention, and substance use.

SEDDON SAVAGE, MD, Dartmouth-Hitchcock Medical Center

Seddon Savage currently serves as Advisor to the Dartmouth-Hitchcock Substance Use and Mental Health Initiative (SUMHI) developing provider, trainee, and staff education aimed at optimizing the care of persons with substance use and mental health challenges. She serves on New Hampshire Governor’s Commission on Alcohol and other Drugs and Chairs the Commission’s Opioid Task Force and its Healthcare Task Force. Dr. Savage served as Medical Director of the Chronic Pain and Recovery Center at Silver Hill Hospital in Connecticut from March 2012 through April 2018 and as Director of the Dartmouth Center on Addiction Recovery & Education (DCARE) from September 2004 through February 2016. She is an Adjunct Associate Professor of Anesthesiology on the faculty of the Geisel School of Medicine at Dartmouth. Dr. Savage served as President of the American Pain Society from May 2010 through May 2012 and as President of the New Hampshire Medical Society in 2007.

Moderated by:

ANNE DIEFENDORF, MS, RDN, LD, Foundation for Healthy Communities

Anne joined the Foundation for Healthy Communities as its Associate Executive Director / Vice President, Quality & Patient Safety in September of 2011. She began her hospital career as a clinical dietitian after graduating from University of New Hampshire, after which she completed her internship at St. Mary’s Hospital / Mayo Clinic in Rochester, MN. She earned her MS in Clinical Evaluative Sciences from Dartmouth College in 2000. Anne is actively engaged in the NH Health Care Quality and Safety Commission and other quality initiatives of the Foundation, including leading the Partnership for Patients initiative over the past 8 years. Prior to this role she served as the Director of Quality Performance at Concord Hospital.


Presented by the Foundation for Healthy Communities, the community health and quality partner of the New Hampshire Hospital Association.

COVID 19 has had significant impacts on behavioral health and substance use and their treatment. This webinar will focus on a trauma informed approach to care for patients seeking treatment for behavioral health issues and substance use disorder, as well as current research on the impact of the virus on substance use patterns and treatment delivery.