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Presenation 58:23


Jeff Doran, Vice President, Northern Light Health Medical Group COVID-19 Incident Commander

Jeff joined Northern Light Health in August 2015 and served for 10 months as VP of Practices for Mercy Hospital in Portland during their financial turnaround. During this time, Jeff supported the establishment of a system wide medical group/provider enterprise in five regions throughout the state. Jeff is the administrative dyad to the co-presidents of the Northern Light Health medical group, which presently employs approximately 1200 providers.

Prior to coming to Northern Light Health, Jeff spent 30+ years as a senior health care executive, primarily in the Massachusetts market. During this time he served in a number of organizations, including as CEO of both Haverhill (Hale) and Quincy hospitals, where he successfully led the strategic repositioning of the city owned hospital into a 501(c)3 entity and a clinical affiliation with Boston Medical Center. He also served as the senior vice president of the Lahey Clinic in Burlington Massachusetts for 14 years and served as the chief operating officer of the medical center.

Jeff received his undergraduate degree from Providence College and a master’s degree in health services administration from George Washington University in Washington D.C..

Mike Whelan, Vice President of Supply Chain and Facilities Support Services COVID-19 Incident Command Logistics Section Leader

Trained as a biomedical engineer, Mike has enjoyed a long career serving in similar capacities at large health systems including University of Massachusetts Medical Center, the Henry Ford Health System in Detroit and St. Peter’s Health Partner’s in Albany, New York, a part of Trinity Health.

Mike has experience working on sourcing strategies with all three major group purchasing organizations that serve healthcare nationwide. He served on the Strategic Advisory Council with Premier Inc. and was appointed to be Non-Labor Transformation Officer for Trinity Heath Supply Chain (a member of HealthTrust). Most recently Mike served on Vizient’s (VHA) Northeast Purchasing Coalition Strategic Planning Board.

Based on lessons learned from the COVID-19 pandemic response, Mike has been Mike evaluating and developing ideas around re-engineering the healthcare supply chain to better support redundancy and reliability.

James W. Jarvis, MD, FAAFP Director of Clinical Education, Eastern Maine Medical Center COVID-19 Incident Command Senior Physician Executive.

Dr. Jarvis is the Director of Clinical Education for Eastern Maine Medical Center and Northern Light Health. He was trained in the United States Air Force where he went on to serve as the Triage Officer for the 56th Medical Operations Squadron. He is a McAfee Fellow of the Hanley Institute and the Heller School for Social Policy and Management as well as a Past President of the Association of Family Medicine Residency Directors. Currently he serves on the faculty of the University of New England College of Osteopathic Medicine and the University of Maine Graduate Medicine Initiative.


Sandra Parker, Vice President & General Counsel Maine Hospital Association

Sandra is Vice President & General Counsel for the Maine Hospital Association, a non-profit organization representing all 36 of Maine’s community-governed hospitals: Two psychiatric, one acute rehabilitation, 17 acute care and 16 Critical Access Hospitals. Of the 17 acute care general hospitals, three are tertiary care centers, located in Bangor, Lewiston and Portland. In addition, our member hospitals are affiliated with, and provide pandemic support to, 11 home health agencies, 17 skilled nursing facilities, 18 nursing facilities, 12 residential care facilities, and more than 300 physician practices statewide. MHA’s mission is to provide leadership through advocacy, information and education to support hospitals in improving the health of their patients and communities.

Sandra serves as the corporate attorney for MHA as well as the Association’s primary contact for clinical quality, patient safety and emergency preparedness. She is the state’s lead for the U.S. Department of Health and Human Services Office of the Assistant Secretary for Preparedness and Response (ASPR) Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement (CFDA #93.889).

Sandra earned a Bachelor of Science in Nursing degree from Alfred University, a Master of Science in Health Policy and Management from the University of Southern Maine and a Juris Doctor, cum laude from the University of Maine.


Leaders from Northern Light Health will share their experiences and lessons learned during COVID-19. A response that started with a concerned email from their supply chain leader quickly developed into a coordinated, state-wide response for a complex, full-service, rural healthcare system that 10 member hospitals, long-term care facilities, laboratory, medical transport, home care , retail pharmacies, and more.

Northern Light Health promises to make healthcare work for the people of Maine, and their goal during the COVID-19 pandemic did not change. Focused on a consistent, high-quality, and safe response for their staff and communities, they leveraged the incident command structure at a system and local level to facilitate communications, policy changes, and access to materials for their members across the state of Maine. Join us to learn more about how.