Document Type


Publication Date

September 2005


This document has been peer reviewed. It is reprinted from Medical Reference Services Quarterly 2004 Winter;23(4):25-33, Copyright is retained by the Haworth Press.


This article provides a list of helpful teaching tips for instructional librarians who need to meet the changing generational needs of their patrons. Specific generational qualities and attitudes of Generation X and Generation Y are discussed along with educational techniques and software recommendations. These tips are based on the authors' experiences at Drexel University's Hahnemann Library and Thomas Jefferson University's Scott Memorial Library, both of which are academic health sciences libraries.