The 360 Degree Approach: Patient Forward App Development in the Healthcare Space

Authors

Rob Mruczek, Thomas Jefferson UniversityFollow
Tori Styner

Abstract

The Jefferson Teamwork Observation Guide (JTOG) is a responsive, modern mobile application designed to bring this honesty to healthcare. The app helps to evaluate teamwork at a healthcare system from all possible angles, giving a true 360 degree view of the experience of all participants in a medical setting. A patient's experience in a health system is hardly ever the result of a single employee of that health system, but rather a team of people dedicated to that patient's care, who all have a role in taking care of the patient's particular needs. The best teams, just like the best restaurants, respond to open, honest feedback from the members on that team. In health systems, this includes the patient, the team member who should have the loudest voice.

Recommended Citation

Mruczek, Rob and Styner, Tori (2017) "The 360 Degree Approach: Patient Forward App Development in the Healthcare Space," Collaborative Healthcare: Interprofessional Practice, Education and Evaluation (JCIPE): Vol. 8: Iss. 2, Article 4.
Available at: https://jdc.jefferson.edu/jcipe/vol8/iss2/4