Educating generation X and generation Y: teaching tips for librarians.
Document Type Article
This article has been peer reviewed. It was published in Medical Reference Services Quarterly, 23(4):25-33, Winter 2004. Copyright © 2004 by Haworth Press. Article copies are available from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: firstname.lastname@example.org.
This article provides a list of helpful teaching tips for instructional librarians who need to meet the changing generational needs of their patrons. Specific generational qualities and attitudes of Generation X and Generation Y are discussed along with educational techniques and software recommendations. These tips are based on the authors' experiences at Drexel University's Hahnemann Library and Thomas Jefferson University's Scott Memorial Library, both of which are academic health sciences libraries.