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Brian Glynn, RRT, MSHQS
Director, Enterprise Business Intelligence Jefferson Health

Brian Glynn is the Director of Enterprise Business Intelligence at Thomas Jefferson University Hospital. He is an innovative healthcare professional, emerging thought leader in data and analytics, and possesses a strong commitment to team dynamics. Skilled in Healthcare Information Technology (HIT), quality and safety improvement methodologies, and clinical operations. He obtained a Master’s Degree in Healthcare Quality and Safety from Jefferson’s College of Population health. Currently his team is installing the Epic EMR and integrating QLikSense as the primary business intelligence tool across the Jefferson enterprise.

Karen Walsh, MS, MBA
Program Director, Health Data Science Jefferson College of Population Health

Ms. Karen Walsh is an experienced statistician and methodologist with over 18 years of industry experience and able to successfully implement and manage strategic healthcare initiatives, proof of concepts, and consulting engagements. Prior to joining the faculty of the Jefferson College of Population Health, Ms. Walsh was a leader in the Informatics Department at Independence Blue Cross (IBC) where she successfully implemented Pay for Performance Programs and fraud detection through provider assessment strategy for hospitals, specialists, and primary care providers. She was also the business lead for implementing Phase I of Blue Cross Blue Shield Association Blue Health Intelligence National project for IBC, a Blues only data warehouse for benchmarking, modeling, and national account reporting.

At Optum Ms. Walsh served as Director of Research and Methods within the Informatics and Data Science area. She executed on various predictive models for product research and analytical projects that are complex in nature and cross a wide range of issues that deal with measuring health care services including cost, utilization, quality and risk. Ms. Walsh received her MS from Northwestern University in Predictive Analytics and has an MBA from Pennsylvania State University.


The onset of the COVID-19 pandemic brought to light unique challenges in acquiring key metrics across a large multi- campus health system. This presentation will highlight the unique partnership between the COVID-19 Incident Command Center and the Enterprise Analytics team in the journey to develop powerful analytics to support the daily management of the COVID 19 pandemic.

Presentation: 55:04