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Voluntary event reporting is crucial to identify problem areas in healthcare. At TJUH, resident reporting from July to February during FY19 represented 2% of all report, compared to nursing who accounted for 77% of reports. Resident physicians witness events but do not report them due to cumbersome reporting platform, absence of feedback about reports, lack of reinforcement on how and what to report, and a mindset of not wanting to cause trouble (1,2). Our project aimed to lower the barrier of high administrative reporting burden for residents to report events by creating a HIPAA-compliant, mobile event reporting system.
quality improvement, TigerText, event based reporting, risk management
Medical Education | Medicine and Health Sciences
Jones, R. B.; Devin, C. L.; Chalikonda, D.; Menachem, B.; Kanesa-Thasan, R.; Klinger, K.; Babula, B.; and Jaffe, R., "Evaluation of a Text-Based Event Reporting Process on Resident Event Reporting Rates" (2019). House Staff Quality Improvement and Patient Safety Conference (2016-2019). Poster 128.