Title

Nurse-patient communication: A catalyst for improvement

Authors

Beth Ann Swan, Thomas Jefferson UniversityFollow
Mary Ann McGinley, Thomas Jefferson UniversityFollow

Document Type

Article

Publication Date

6-2016

Comments

This article is the author’s final published version in Nursing Management

Volume 47, Issue 6, June 2016, Pages 26-28.

The published version is available at DOI: 10.1097/01.NUMA.0000483129.93849.72 Copyright © Wolters Kluwer Health

Abstract

With the establishment of the Affordable Care Act in 2010, healthcare providers are now required to take steps to measure and report on patient satisfaction. Growing evidence reveals that improving communication between nurses and patients, and involving patients more closely in their care, results in greater adherence to the care plan, fewer hospital readmissions, and better patient health.

Recommended Citation

Swan, Beth Ann and McGinley, Mary Ann, "Nurse-patient communication: A catalyst for improvement" (2016). College of Nursing Faculty Papers & Presentations. Paper 79.
https://jdc.jefferson.edu/nursfp/79