Operational Excellence (OpX) is the academic and professional field focused on developing and implementing evidence-based performance improvement methodologies needed to promote value and efficiency in healthcare. OpX professionals lead healthcare transformation by focusing on eliminating waste and improving system performance.

The Masters of Science (MS) builds upon the foundational concepts presented in the Graduate Certificate and focuses on the advanced application of OpX concepts necessary for the analysis, management, and improvement of processes and the systems that deliver healthcare. This option contains 10 online courses and a capstone project, which is specifically designed to enhance the student’s career trajectory. This option can be completed in two years.

Learn more about the program here.


Submissions from 2022

Improving Coding Accuracy via Clinical Documentation Inprovement Education, Theodore DeMartini, MD

Implementation Of a Hierarchical Categorial Condition (HCC) Coding Education Plan in Eight Rural Primary Care Clinics: A Quality Improvement Project to Accurately Capture Patient Health Risk, Laura K. Shelton, MD, CPE

Submissions from 2021

An Evaluation of the Feasibility and Safety of Increasing Low-Risk Chest Pain Discharges from the Emergency Department Through the Use of High-Sensitivity Troponin, Steven Fisher, MD

Submissions from 2020

Establishing a Robust Interpretive Service Program for our LEP and Deaf/HOH Patients, Jude Andrews