Dan Kipnis, Education Services Librarian at Thomas Jefferson University, has come up with an ingenious way to capture hard-to-find reader feedback on publications in their IR, The Jefferson Digital Commons. Dan explains that the results “will be used in quarterly reports and for demonstrating value to administrators and the entire community at Thomas Jefferson University.”
Kipnis, MSI, Daniel G., "Thomas Jefferson University's Reader Survey Captures IR's Value" (2015). Jefferson Digital Commons News. Paper 38.