Improving Patient Safety Outcomes Through Adaptive Approaches

Document Type


Presentation Date



Jeffrey Cohn, MD, MHCN is President of the Plexus Institute, a non-profit organization whose mission is to “foster the health of individuals, families, communities, and our natural environment by helping people use concepts emerging from the new science of complexity.” Dr. Cohn speaks frequently on how to create conditions for the social/cultural improvement work necessary for the most complex and intractable healthcare challenges.

Dr. Cohn will explore adaptive approaches to patient safety outcomes by discussing the difference between technical and adaptive challenges and current adaptive patient safety challenges. He will also describe options for making progress and applying an adaptive improvement approach to a current patient safety challenge.

Prior to joining Plexus, Dr. Cohn was the Chief Quality Officer and Patient Safety Officer for Einstein Healthcare Network. While at Einstein, Dr. Cohn led an initiative to reduce patient infection rates while working closely with Plexus to use liberating structure and positive deviance to transform the Network’s approach to addressing patient safety.

Dr. Cohn graduated from Jefferson Medical College and received a master’s degree in Healthcare Management from Harvard School of Public Health. Dr. Cohn is a lecturer in the Jefferson School of Population Health.

Presentation: 1 hour

PowerPoint slides at bottom of page.

rev JSPH Talk CRJC (4).pdf (902 kB)
PowerPoint slides