Date of Award


Degree Type


Degree Name

Doctor of Management (DMgt)

First Advisor

John Pourdehnad, PhD

Second Advisor

Larry M. Starr, PhD

Third Advisor

H. Syd Havely, PhD


Nonprofit organizations play a major role in maintaining balance in societies. They provide support and services to communities that governments cannot. They create an environment in communities wherein social problems can be more easily addressed. Nonprofit organizations also contribute billions of dollars to the economy and create thousands of jobs in communities. Muslim nonprofit organizations are among the faith-based nonprofit organizations contributing and playing an important role in American society as well. However, due to the world becoming more turbulent in highly volatile and uncertain times, many Muslims nonprofit organizations are unable to bounce back from crises and cope successfully with unexpected adversities such as Islamophobia, pandemics, and interpersonal conflicts. Often, these organizations lack the insights of systems thinking to view problems as complex components requiring a holistic approach. This study explores the application of systems thinking within Muslim nonprofit organizations to conceptualize systems thinking learning model that establishes organizational improvement and resilience. By learning systems thinking, Muslim nonprofit organizations can continuously respond to challenges while providing valuable services to societies.


A dissertation submitted in partial fulfillment of the requirements for the degree Doctor of Management in Strategic Leadership