Event Title

Patient Safety Symposium: Teamwork to Promote a Culture of Safety

Start Date

19-5-2012 11:15 AM

End Date

19-5-2012 11:30 AM

Description

Background/Rationale: Evidence suggests that working in a culture of collaborative teams can prevent errors and improve patient outcomes. Introducing innovative interprofessional medical error educational sessions to students has the potential to heighten their awareness, knowledge and perspectives of patient safety and the importance of the team approach in their future practices. An interprofessional team of faculty planned and implemented a pilot four-hour symposium for students from family therapy, medicine, nursing, occupational therapy, pharmacy, physical therapy and population health atThomasJeffersonUniversity. The symposium included four modules: Culture of Team-Communication/Conflict Management, Root Cause Analysis, Error Disclosure and Support for Health Providers (the Second Victim.). The format of the session comprised a medical error case presentation, short didactic presentations, an interactive discussion with root cause analysis of the error, video demonstration of an error disclosure, and video testimonials of providers involved in medical errors and a director of a support program. Student interprofessional groups were assigned a standardized patient actor to whom they were to disclose a medical error and receive feedback. Evaluation data were collected that included knowledge, perceptions, and satisfaction with the session. Based on the feedback from faculty and students, this workshop has been integrated into the fourth year medical school curriculum and has been presented monthly with student representation from the participating disciplines. This session will simulate the symposium and will provide a forum to develop ideas for similar interprofessional projects in the future.

Learning Objectives: Participants will be able to:

1. Describe issues of patient safety and medical error management in health care.

2. Demonstrate curricular methodologies through participation in a simulated symposium.

3. Design a similar symposium on patient safety or other appropriate topics at their home institutions.

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May 19th, 11:15 AM May 19th, 11:30 AM

Patient Safety Symposium: Teamwork to Promote a Culture of Safety

Background/Rationale: Evidence suggests that working in a culture of collaborative teams can prevent errors and improve patient outcomes. Introducing innovative interprofessional medical error educational sessions to students has the potential to heighten their awareness, knowledge and perspectives of patient safety and the importance of the team approach in their future practices. An interprofessional team of faculty planned and implemented a pilot four-hour symposium for students from family therapy, medicine, nursing, occupational therapy, pharmacy, physical therapy and population health atThomasJeffersonUniversity. The symposium included four modules: Culture of Team-Communication/Conflict Management, Root Cause Analysis, Error Disclosure and Support for Health Providers (the Second Victim.). The format of the session comprised a medical error case presentation, short didactic presentations, an interactive discussion with root cause analysis of the error, video demonstration of an error disclosure, and video testimonials of providers involved in medical errors and a director of a support program. Student interprofessional groups were assigned a standardized patient actor to whom they were to disclose a medical error and receive feedback. Evaluation data were collected that included knowledge, perceptions, and satisfaction with the session. Based on the feedback from faculty and students, this workshop has been integrated into the fourth year medical school curriculum and has been presented monthly with student representation from the participating disciplines. This session will simulate the symposium and will provide a forum to develop ideas for similar interprofessional projects in the future.

Learning Objectives: Participants will be able to:

1. Describe issues of patient safety and medical error management in health care.

2. Demonstrate curricular methodologies through participation in a simulated symposium.

3. Design a similar symposium on patient safety or other appropriate topics at their home institutions.