Title

What language are you speaking? Why patient communication is a patient safety issue-9/10/2008

Document Type

Podcast

Presentation Date

9-10-2008

Abstract

Mario Moussa of the Center for Applied Research (CFAR) and co-author of the book, The Art of Woo, presents a framework for exploring communication styles within health care settings. Dr. Moussa provides specific examples illustrating common mixed messages that occur between clinicians.